Privacy Policy

1. Data controller

Finantrix Forge is the controller of personal data described in this policy. Our address is Patrick Street 214, D02 X285 Dublin, Ireland, and you can contact us at [email protected] for any privacy matter.

2. Data we collect

• Contact data: name and email address, when you get in touch with us.
• Account data: login identifiers and profile settings, where an account is created.
• Usage data: pages viewed, features used, approximate location derived from IP address, device type and browser information.
• Technical data: log files, security events and diagnostic information.

We ask you not to submit sensitive personal data, such as health information, through the platform, and we do not request government identification documents from website visitors.

3. How and why we use data

We process personal data for the following purposes: to operate and secure the platform; to respond to enquiries; to improve the accuracy and usability of our analysis tools; to meet legal and regulatory obligations, including anti-fraud and record-keeping duties; and to protect our legitimate interests where these are not overridden by your rights.

4. Legal bases

Our legal bases include performance of a contract (Article 6(1)(b) GDPR), compliance with legal obligations (Article 6(1)(c)), our legitimate interests in securing and improving our services (Article 6(1)(f)), and your consent where we ask for it (Article 6(1)(a)). You may withdraw consent at any time without affecting the lawfulness of earlier processing.

5. Cookies and similar technologies

We use cookies and similar technologies to keep the site functioning, remember preferences and measure aggregate usage. Non-essential cookies are set only with your consent. Further details are available in our cookie notice, and you can change your choices through your browser settings.

6. Sharing and transfers

We share personal data only with service providers who process it on our instructions, such as hosting, security and analytics providers, under written data processing agreements. We may also disclose data where required by law or by a competent authority. Where data is transferred outside the European Economic Area, we rely on approved safeguards such as Standard Contractual Clauses.

7. Retention

We keep personal data only for as long as necessary for the purposes described above. Enquiry records are generally kept for no longer than twelve months after the last contact. Account data is retained while your account is active and for a limited period afterwards to meet legal obligations. Aggregated, anonymised data may be kept indefinitely.

8. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls, logging and staff confidentiality obligations. No system is completely secure, so we cannot guarantee absolute security. Please protect your own credentials and notify us promptly of any suspected compromise.

9. Your rights

Subject to the conditions set out in the GDPR, you have the right to access your personal data, to have inaccurate data rectified, to request erasure, to restrict or object to processing, to request data portability, and to withdraw consent. You may also object to direct marketing at any time. To exercise these rights, email [email protected]. We will respond within one month, extendable where permitted by law.

10. Complaints

If you are unhappy with how we handle your data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland, or with the supervisory authority in your country of residence.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The current version will always be published on this page, with the date of the latest revision shown at the top.